Privacy Policy

This Privacy Policy explains how CasinoBet Brasil collects, uses, shares, and protects personal data when you access or use our website and related services. Effective date: June 9, 2026.

About this Policy

This page describes our privacy practices for visitors and users in Brazil and elsewhere when interacting with CasinoBet Brasil through our website. If you are looking for the main site, visit CasinoBet Brasil and review this Policy together with any notices shown at the point of data collection.

Information We Collect

We collect information you provide directly, information collected automatically when you use the site, and information from third parties where permitted by law.

Account and profile information (such as name, username, date of birth, and preferences) when you create or manage an account.
Contact details (such as email address, phone number, and communication preferences).
Identity and verification information (such as government ID details and verification results) where needed to meet legal, security, and responsible gaming obligations.
Payment and transaction information (such as deposit/withdrawal records, payment method type, and limited payment identifiers).
Customer support content (such as messages, emails, chat transcripts, and call records where permitted).
Responsible gaming information (such as self-exclusion settings, limits, and related support requests).
Marketing and communications data (such as subscription status, delivery status, and engagement with messages).
Device information (such as device type, operating system, language, and browser type).
Usage information (such as pages viewed, time spent, clicks, and referral URLs).
Log and network data (such as IP address, time zone, access times, and error logs).
Approximate location information inferred from IP address (for security, fraud prevention, and compliance).
Cookies and similar technologies data (such as cookie identifiers and analytics signals) as described in your browser settings and any cookie controls provided.
Security information (such as login timestamps, authentication signals, and suspicious activity indicators).
Affiliate and campaign information (such as referral codes and campaign attribution).
Information from third parties (such as payment providers, identity verification services, fraud prevention partners, and analytics providers) where allowed.

We do not intentionally collect personal data from individuals who are under the legal age to use gambling services. If you believe a minor has provided us personal data, please contact us.

We may request additional information to verify identity or eligibility where required by law or to protect users and the platform.
If you choose not to provide certain information, some features may be unavailable or limited.
We may combine information from different sources to improve accuracy and reduce fraud.
Where legally required, we will seek consent for specific processing activities.

How We Use Your Information

We use personal data to operate the website, provide services, meet legal obligations, and protect our users and business. Depending on the context, the legal bases may include performance of a contract, compliance with legal obligations, legitimate interests, and consent.

Create, manage, and secure your account and authenticate access.
Provide the services you request, including processing deposits, withdrawals, and related transactions.
Verify identity and eligibility, including age and location checks where required.
Prevent, detect, and investigate fraud, suspicious activity, and security incidents.
Comply with applicable laws and regulatory requirements, including responsible gaming and anti-fraud measures.
Provide customer support, respond to requests, and resolve disputes.
Improve and personalize site performance, content, and user experience.
Measure and analyze usage to understand how the site is used and to improve features.
Send service communications (such as security alerts, policy updates, and transactional messages).
Send marketing communications where permitted and according to your preferences.
Administer promotions, contests, and surveys, and deliver rewards where applicable.
Manage risk, enforce our terms, and protect our rights and property.
Maintain records for auditing, reporting, and internal governance.
Support responsible gaming tools and interventions, including limit settings and self-exclusion requests.
Provide localization and language settings and remember preferences.
Carry out internal testing, troubleshooting, and quality assurance.
Develop and maintain security controls, including monitoring, access controls, and incident response.

Where we rely on legitimate interests, we balance our interests against your rights and expectations and apply safeguards appropriate to the processing.

Where we rely on consent (for example, certain marketing or optional cookies), you can withdraw consent at any time; withdrawal will not affect the lawfulness of processing before withdrawal.

Contact Us

If you have questions, requests, or concerns about privacy or this Policy, contact CasinoBet Brasil at [email protected] and include enough information for us to verify and respond to your request.

We may need to confirm your identity before processing certain requests to help protect your information.

Sharing and Disclosure

We may share personal data with third parties to operate the site, provide services, comply with legal obligations, and protect users and the platform. We do not sell personal data in exchange for money.

When we share data, we take steps to limit access to what is necessary and require recipients to protect the information.

Service providers: Companies that host our infrastructure, provide analytics, customer support tools, communication tools, security services, and similar operational support.
Payment and verification partners: Payment processors, financial institutions, identity verification providers, and fraud prevention partners to process transactions and meet compliance and security obligations.
Legal and regulatory recipients: Authorities, courts, or other parties where required by law, regulation, or legal process, or to protect rights, safety, and security.
Business transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality and notice where required.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

If we need to disclose information for an investigation or to enforce our terms, we will do so as permitted and required by applicable law.

Cookies and Similar Technologies

We use cookies and similar technologies (such as pixels and local storage) to operate the website, remember preferences, enhance security, and understand site performance.

Some cookies are necessary for core functionality and cannot be turned off through our site controls. Others may be optional and used for analytics or marketing, depending on your choices and applicable law.

You can control cookies through your browser settings, including deleting cookies and blocking future cookies. Blocking certain cookies may impact site functionality.

We may use analytics tools to help us measure traffic and usage trends. These tools may collect information such as your IP address, device identifiers, and events on the site.

Where required, we will request your consent before placing optional cookies or similar technologies on your device.

For more information or to request details about the cookies used, contact us using the email address in this Policy.

International Data Transfers

Your information may be processed in countries other than Brazil, depending on where we or our service providers operate. When we transfer personal data internationally we apply appropriate safeguards and protections consistent with applicable data protection requirements. For questions about safeguards, contact [email protected].

Data Retention

We retain personal data for as long as necessary to provide services, comply with legal and regulatory obligations, resolve disputes, and enforce agreements. To request deletion or learn more about retention periods, contact [email protected].

Your Rights and Choices

Depending on your location and applicable law (including Brazil’s LGPD), you may have rights such as access, correction, deletion, portability, information about sharing, and the ability to object to or restrict certain processing. You may also withdraw consent where processing is based on consent. To submit a request, contact [email protected].

Security

We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Key Definitions

The terms below are used in this Policy to help explain how we handle information.

Personal data: Any information that identifies or can reasonably be used to identify an individual, directly or indirectly.
Processing: Any operation performed on personal data, such as collecting, using, storing, sharing, or deleting.
Controller: The entity that decides why and how personal data is processed (for this site, CasinoBet Brasil).
Service provider: A third party that processes personal data on our behalf under contractual obligations.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on this page with the effective date shown at the top (June 9, 2026).